Privacy Policy

Last updated: March 26, 2026. This policy explains how we collect, use, and safeguard personal data when you interact with Dublin Email Academy.

Printed GDPR compliance checklist with highlighted consent items, data retention notes, and lawful basis reminders placed next to a laptop and pen.

Who We Are

Dublin Email Academy provides email marketing education and services in Ireland. Our registered office is 27 Merrion Square, Dublin 2, D02 H529, Ireland. You can contact us at [email protected].

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

Data We Collect

  • Contact information: Name, email address, phone number, company name, and details you provide in our contact forms.
  • Communication data: Records of enquiries, emails, and training-related communications.
  • Technical data: IP address, browser type, device information, and access logs created when you visit our site.
  • Cookie data: Preferences stored in browser cookies as described in our Cookie Policy.

How We Use Your Data

We use your data to respond to enquiries, provide training-related information, manage our communications, and improve our website. We do not sell personal data or use it for unrelated marketing activities.

  • Responding to contact form enquiries and scheduling training.
  • Providing course outlines, resources, or requested documentation.
  • Maintaining internal records for compliance and service quality.
  • Monitoring site performance and security.

Legal Basis for Processing

We process data based on one or more of the following legal bases:

  • Consent: When you submit a form or request information.
  • Legitimate interests: To respond to enquiries and operate our services.
  • Legal obligations: To comply with Irish regulatory requirements.

Data Retention

We keep personal data only for as long as needed to fulfil the purposes described above. Enquiry data is typically retained for up to 24 months unless a longer period is required for contractual or legal reasons.

Data Sharing and Processors

We do not sell or rent personal data. We may use trusted service providers to maintain our website infrastructure and security. These providers act as data processors and are bound by GDPR obligations.

Our website uses Cloudflare as a security and performance service. Cloudflare may process limited technical data such as IP addresses, request logs, and security-related metadata in accordance with its data processing terms.

Your Rights

You have the right to access, correct, or delete your personal data, as well as the right to object to certain processing activities. To exercise these rights, contact us at [email protected].

You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

Security Measures

We apply reasonable technical and organisational measures to protect personal data, including secure hosting, access controls, and encryption where appropriate. However, no system is completely secure.

Updates to This Policy

We may update this policy to reflect changes in legal requirements or our operations. The latest version will always be available on this page.